Medical Secretary - Icon Cancer Centre, Townsville

- Fast Paced Medical Administration Role within a Friendly and Supportive Team of Medical Administrators and Health Professionals
- Competitive Remuneration + Professional Development Avenues
- Monday to Friday Clinic (No Weekends)

Key Points

- Fast Paced Medical Administration Role within a Friendly and Supportive Team of Medical Administrators and Health Professionals
- Competitive Remuneration + Professional Development Avenues
- Monday to Friday Clinic (No Weekends)
- Excellent Remuneration

If you have secretarial experience with a medical/surgical specialist, we’d love to hear from you!

Learn more about our Townsville centre and services here: centre/townsville/

About the Role

We have a recent opportunity for a Medical Secretary to join our team at the Icon Cancer Centre Townsville, supporting our Medical Oncologists and Haematologists. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues.

This is a full-time 6-month contract position working weekdays during our business hours.

There is potential for this role to become a permanent position for the right candidate.

Key Responsibilities

- Welcoming patients, collecting and entering personal details
- Scheduling appointments
- Answering telephone calls and responding to enquiries
- Setting up consulting rooms
- Entering and processing patient billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Modelling and promoting Icon's vision and values.

Skills & Experience





- Experience in a similar secretary role desirable (specialist or hospital setting)
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems – competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology

Icon Cancer Centre – Australia and New Zealand

Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 45 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of our cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

For more information on our cancer services in Australia visit

Here’s why our people choose us

Purpose, at Pace

We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale

We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day.



Here you’ll know your work is making a difference.

Connection, at Heart

Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand

We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and recent opportunities.

Our Culture and Benefits

We don’t just offer jobs—we offercareers that grow with you. Enjoy:

- Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicingwith pre-tax earnings– potentially saving you thousands!
- Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
- Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
- Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
- Paid Parental Leave: Supporting you both personally and professionally.

Excited to join Us?

We’re incredibly proud of our passionate, dedicated people and the life-changing work they do.

We celebrate diversity and are committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

We are committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.

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📌 Medical Secretary - Icon Cancer Centre, Townsville
🏢 Icon Oncology Group
📍 Townsville