We are excited to offer a paid traineeship for an enthusiastic and motivated individual looking to build a career in business administration while completing a Certificate IV in Business through TLC Learning.
Location: Central & Southeast Melbourne (travel required)
Job Type: Full Time 12-month Fixed Term
You must be an Australian Citizen or Permanent Resident and hold a valid driver’s licence to be eligible for this traineeship.
About Us
TLC Healthcare is proud to be an Employer of Choice for 10 consecutive years and the 2025 Global Healthy Workplaces Award winner for large employers. As a leader in integrated healthcare, we are committed to developing the next generation of professionals through meaningful, supported career pathways.
About the Opportunity
This unique traineeship provides hands-on experience across multiple business units within TLC Healthcare. Over 12 months, you will rotate through key departments across our aged care homes in the Central and Southeast region, including:
- Residential Aged Care Reception and Administration
- Medical Centre Reception and Administration
- Corporate Front & Back Office
- Switchboard Operations
- Functions and Events
- Supporting Operations at Head Office
You will be trained in TLC’s administration systems, customer service delivery, Microsoft applications, and front-of-house operations. This role also supports business needs across multiple sites, including covering unplanned leave and surge requirements, so adaptability and a proactive attitude are essential.
Key Responsibilities
- Operate switchboard and front-office systems
- Deliver high-quality customer service to residents, families, and staff
- Assist with event and function coordination
- Maintain accurate records and documentation
- Support day-to-day office operations across multiple sites
What We Offer
- Full time paid traineeship – earn while you learn
- Support from TLC Learning to complete your Certificate IV
- Employee wellbeing and development programs
- Exclusive access to TLC Employee Shopping Portal
- Employee Assistance Program
- Ongoing leadership development and coaching
- Discounted health insurance
- Free gym membership
What We’re Looking For
- Valid driver’s licence - Essential
- Working With Children Check (WWCC)
- Australian citizenship or permanent residency
- Positive attitude, strong communication skills, and willingness to learn
If you’re ready to launch your career in business administration with a supportive organisation that invests in your growth, we’d love to hear from you.
We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.
Our culture is based on a supportive team environment where people thrive and achieve their best professionally.
TLC Healthcare encourage all people of different backgrounds to apply.
As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.