Are you confident communicating with customers, organised, and comfortable working across different computer systems? Talent Acquisition Group is currently seeking a Customer Service / Administration Officer to join our client’s team based in Morisset.

This is a great opportunity for someone who enjoys working with people, has strong communication skills and is confident learning and navigating different systems.

About the Role

Working as part of a busy and supportive team, you will assist with day-to-day customer enquiries and general administrative duties.

Your responsibilities may include:

- Communicating professionally with customers over the phone and via email
- Responding to customer enquiries in a friendly and timely manner
- Updating information and maintaining accurate records
- Data entry and general administration
- Working across multiple computer systems
- Assisting with emails, documentation and internal requests




- Liaising with internal team members to help resolve customer queries
- Supporting the wider team with general administrative tasks as required

About You

- Confident and professional when speaking with customers
- A strong written and verbal communicator
- Comfortable communicating via both phone and email
- Computer literate and confident learning current systems
- Accurate and organised with good attention to detail
- Reliable and able to manage competing prioritiesFriendly, approachable and professional
- Able to work well both independently and as part of a team

Previous experience in customer service, administration, reception, data entry or a similar office-based role would be highly regarded.

Pre-Employment Requirements

- National Police Check
- RACA training
- Dangerous Goods Awareness training

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📌 Customer Service/Admin (Lake Macquarie City Council)
🏢 Talent Acquisition Group
📍 Lake Macquarie City Council