DuluxGroup is seeking a Contact Centre Platform Specialist to keep our customer engagement platforms reliable while shaping our future CCaaS setting. You will translate business needs into practical configurations across routing, case management, automation and omnichannel service, working with customer service teams, IT, project teams and external vendors.
Join a group that values learning, wellbeing and career growth, with flexible options and generous parental leave.
#J-18808-Ljbffr
📌 Omnichannel CCaaS Platform Specialist (Sydney)
🏢 SmartRecruiters
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.