HSI is a leading provider of health and safety software, delivering the Donesafe platform to help businesses manage safety, compliance, and training. The Customer Support Specialist acts as the first contact for customers, guiding them through platform features, troubleshooting issues, and ensuring timely resolutions to uphold a high-quality user experience.
Role involves handling inquiries across channels, participating in training sessions, and communicating product feedback to stakeholders.
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📌 SaaS Customer Support Specialist — Drive Safer Workplaces (Melbourne)
🏢 HIS Donesafe
📍 Melbourne
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