Reports to: Senior Manager, Vascular Surgeon and Senior Sonographer
Location: Sydney Vascular (located in St Vincent’s Private Hospital, Darlinghurst)
We are seeking a Practice Receptionist / Manager to join our team at Sydney Vascular. The role requires a candidate who is professional, enthusiastic and well organised. Reporting to the Senior Practice Manager, Vascular Surgeon and Senior Sonographer, the Practice Receptionist / Manager will play a crucial leadership role in ensuring the smooth operation of our medical practice.
The role requires a candidate with
- Friendly, enthusiastic and professional demeanor
- Excellent verbal communication, phone etiquette and interpersonal skills
- Proficient in quick and accurate data entry with keen attention to detail
- Strong organisational and problem-solving abilities
- Exceptional written communication skills
- Ability to work effectively in both team settings and autonomously
- Neat and legible handwriting
- Proficiency in multitasking and prioritising tasks in a fast-paced environment
- Flexibility and adaptability to changing priorities and events
- Strong mathematical aptitude
- Comprehensive administration experience, particularly with Microsoft Office Suite
Nice to have:
- Knowledge of Genie practice software
- Previous experience in a medical practice or corporate environment
The role involves a variety of functions including, but not limited to:
- Managing incoming phone calls and email inquiries promptly and professionally
- Coordinating appointments and scheduling
- Accurate input and maintenance of patient records
- Recording and communicating appointment times and prerequisites accurately
- Processing billing for patient consultations, ultrasound appointments and surgeries
- Managing patient hospital bookings efficiently
- Liaising with patients, General Practitioners, Specialists and Hospital personnel
- Performing general administrative duties such as stock maintenance and purchasing consumables, ensuring a clean and organized working environment
- Maintaining accurate documentation for bookkeeping and auditing purposes
Interested candidates are invited to submit a cover letter and CV detailing how their qualifications and previous experience align with the requirements of this role.
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📌 Practice Receptionist / Manager (Sydney)
🏢 Sydney Vascular P/L
📍 Sydney
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