As the Program Co-ordinator, you will provide essential administrative and coordination support across YouthAdvance's programs. You'll work closely with the Programs Manager, Guides, Duke of Ed Leaders, schools, parents and participants to coordinate programs from initial scheduling through to delivery.
No two days will be exactly the same. One day you might be confirming dates and participant numbers, the next preparing program documentation, updating an event page, responding to a parent enquiry or organising vehicle maintenance. You'll need to be someone who can keep track of lots of moving parts, communicate clearly and follow things through.
Key responsibilities
Liaise with Duke of Ed Leaders to confirm participant numbers, suitable program dates and scheduling requirements
Coordinate and secure program dates within the YouthAdvance calendar
Assist with staffing allocation and coordination for programs
Build, update and maintain online event pages
Monitor enrolment numbers and provide regular updates to Duke of Ed Leaders and the Programs Team
Manage participant and parent communications relating to programs
Prepare and send program information, reminders and updates
Respond to enquiries promptly,
professionally and with a friendly approach
Prepare, manage and distribute program documentation
Provide day-to-day administrative and operational support to the Programs Manager
About you
Previous experience in administration, coordination, customer service, events, education or a similar role
Excellent organisational and time-management skills
Robust written and verbal communication skills
High level of attention to detail
Confidence using Microsoft Office, Zoho CRM, WordPress or similar systems
Ability to learn and confidently use new software and AI systems
Ability to manage confidential participant information appropriately
Ability to work independently while also being a supportive team member
About us
YouthAdvance delivers Duke of Ed Award programs to young people across Australia, including Adventurous Journeys, outdoor education programs and other Award experiences.
We are a passionate team committed to making the Duke of Ed experience easier for schools, parents and participants — while helping more young Australians become #WorldReady.