Medical Receptionist/ Medical Administration

Regional Plastic Surgery is seeking an experienced Medical Receptionist to provide administrative support for a specialist Plastic and Reconstructive Surgery practice. The practice comprises four Specialist Plastic and Reconstructive Surgeons and operates predominantly through a telehealth model, with multiple operating lists each month supported by a proportionate volume of pre-operative, post-operative and other clinical consultations. This is a full-time, work-from-home position (5 days per week). The successful applicant will have primary responsibility for the day-to-day administration of the practice and will need to be comfortable working independently.

Key responsibilities

Managing patient enquiries, appointments and telehealth consultations

Coordinating surgical bookings across multiple operating lists each month

Liaising with patients, surgeons, hospitals, anaesthetists and other healthcare providers

Managing referrals, correspondence and clinical documentation





Preparing surgical quotations and assisting patients with administrative aspects of their planned procedures

Managing practice emails, telephone enquiries and administrative tasks

Maintaining accurate patient records and ensuring administrative tasks are followed through to completion

Supporting the surgeons with the effective coordination of their private clinical practice

About you

Have recent experience in an administrative role within a doctor's private practice

Be highly organised, reliable and able to manage competing priorities

Be motivated and responsible, with excellent attention to detail

Be confident working independently and taking responsibility for the completion of tasks

Have excellent written and verbal communication skills

Be comfortable communicating with patients undergoing surgical treatment

Have experience with ECLIPSE and claiming with Medicare, Health funds and DVA

Be an Australian citizen

Experience with Xestro practice management software would be an advantage but is not essential

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📌 Medical Receptionist/ Medical Administration (Sydney)
🏢 Regional Plastic Surgery
📍 Sydney