About us We specialise in Service Management, Service Automation and Cybersecurity consulting. We offer a 360-degree service while remaining highly focused on our mission for simplifying, automating and securing business services for sophisticated customer experience (CX) as well as employee experience (EX).
Our services include software, process, custom business applications, integrations and full lifecycle support for ServiceNow platform and we also offer managed support, training and continuous improvement roadmap/strategy. We are a Premier Partner with ServiceNow. Please visit to find out more about us.
Job Description: We are currently looking for expert ServiceNow Consultants for our Brisbane team. Following are the required skills and experience for these positions:
- ServiceNow ITSM Configuration and Development skills (Mandatory).
- Experience in Configuration Management Database (CMDB) design and implementation (Highly Desirable).
- Ability to consultatively engage with our customers for requirements analysis and providing guidance.
- Hands-on technical role, involving a high degree of software development skills and business & ServiceNow system analysis skills.
- Providing technical and functional subject matter expertise for ServiceNow ITSM, ITOM (Discovery, Service Mapping and Event Management) and GRC projects and third party system integrations either using your prior experience or through acquiring knowledge.
- via on the job training.
- Solution design, implementation, customization, coding and development, business analysis, testing and support of ServiceNow solutions.
- Experience in ITOM, CSM, GRC or SecOps will be a plus (Highly Desirable).
- Robust documentation and presentation skills.
- Excellent verbal and written communication skills.
Note: We will NOT be engaging recruitment agencies this time. Unsolicited CV's or phone calls on behalf of the agencies will not be considered.