ServiceNow is seeking a Problem Manager to own root cause investigations, collaborate with Development, Infrastructure, and Customer Support, and drive remediation for critical issues. You will help prioritise and execute problems, and implement data-driven quality improvements across the organization.
The role requires robust analytical skills, ITIL familiarity, and hands-on scripting with JavaScript or Python in a fast-paced environment.
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📌 Remote Senior Problem Manager - RCA & Cross-Team Lead (Parramatta)
🏢 Servicenow
📍 Parramatta
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