Defence Bank Limited in Melbourne seeks a Contact Centre Specialist to deliver outstanding service across phone, email, webchat and SecureMail. You will help members with everyday banking needs, process transactions, and promote digital tools, while staying compliant and member‑first.
Join a supportive team focused on delivering exceptional experiences to the Australian Defence community, with opportunities to grow product knowledge and contribute to continuous improvement initiatives.
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📌 Omnichannel Member Experience Specialist (Melbourne)
🏢 Defence Bank
📍 Melbourne
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