You'll be the first point of contact for our clients, help keep the office organised and running smoothly, support our sales team and coordinate the day-to-day marketing of our properties and business. You'll work across three key areas: reception and client experience, administration and sales support, and property and office marketing.
Key responsibilities
Welcome clients and visitors and provide a friendly and professional first point of contact
Answer and direct incoming calls and enquiries
Assist buyers, sellers and other clients with general enquiries
Help maintain a professional and organised office environment
Provide day-to-day administrative support to our sales team
Assist with listing and sales administration
Prepare documents, correspondence and property information
Maintain CRM and database information
Coordinate appointments and office requirements
Coordinate property marketing campaigns and liaise with photographers, copywriters and marketing suppliers
About you
Warm, confident and professional with people
Highly organised and able to manage multiple priorities
Detail-focused and accurate
A strong written and verbal communicator
Comfortable with technology and learning new systems
Proactive you see what needs doing and get onto it
Reliable and consistent
Calm and organised when things get busy
Interested in marketing, social media and presentation
Experience in real estate, administration, reception, customer service or marketing would be advantageous
About us
We're building a contemporary, performance-focused real estate business servicing Oakleigh and the surrounding Monash market. We value professionalism, accountability, improvement and delivering a great experience for our clients. You'll work closely with our team and have the opportunity to make this role your own as the business continues to grow.
Training across our systems and processes
Hands-on support and development
Exposure to all aspects of real estate sales and marketing
Variety and genuine responsibility
The opportunity to develop your administration and marketing skills
The backing of the Harcourts brand within a locally owned and operated office