Matterhorn Refrigeration is looking for a Payroll & Service Administration Assistant to join our team of around 50 staff. This is a wide-ranging role that provides support to our existing Payroll Officer while also assisting our Service Manager and Service Team with their day-to-day administration. We're looking for someone who enjoys variety, is organised and reliable, and is happy to get involved across different areas of the business.
Key responsibilities
Payroll Support
- Assist our Payroll Officer with payroll processing and administration
- Provide support with payroll-related queries and documentation
- Assist with maintaining accurate employee and payroll records
- Assist with timesheets and payroll data as required
- Provide general administrative support to the Payroll Officer
Service Administration
- Provide administrative support to the Service Manager and Service Team
- Assist with the day-to-day administration of the service department
- Answer incoming phone calls and assist customers with enquiries
- Assist with communication between customers, technicians and the Service Team
- Enter and maintain service-related information and records into relevant programs
- Assist with scheduling and paperwork
- Assist with purchase order reconciliation
- Assist with debt collection and following up outstanding accounts
About you
- Experienced in administration and has previous payroll experience
- Accurate and detail-oriented, particularly when dealing with payroll
- Organised and able to manage multiple tasks and priorities
- Confident communicating with customers and staff
- Comfortable answering the phone and dealing with enquiries
- Familiar with purchase orders, accounts and debt collection
- Proactive and willing to learn
- Reliable and able to work as part of a team
- Comfortable working in a small business environment where everyone helps out
This is a great opportunity for someone who wants a varied role with a mix of payroll and service administration .
You’ll work alongside an experienced Payroll Officer, providing valuable support to the payroll function, while also playing an important role in supporting our busy Service Team and Service Manager.
If you enjoy variety, are organised, practical and don’t mind rolling up your sleeves to get the job done, we’d love to hear from you.