IHG Hotels & Resorts is seeking a Guest Service Agent for Hotel Indigo Melbourne Little Collins and Holiday Inn Melbourne Bourke Street Mall. You will warmly greet guests, manage check-in/check-out and provide personalised recommendations in Melbourne’s CBD.
Responsibilities include maintaining a welcoming lobby, anticipating guest needs, resolving issues, and collaborating with other departments to ensure a seamless guest experience across both brands.
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📌 Guest Service Agent — Boutique Hotel Front Desk (Melbourne)
🏢 IHG Hotels & Resorts
📍 Melbourne
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