Payapps is a global SaaS platform used to streamline the progress claims process in the construction industry. As a Product Support Representative, you will assist Payapps customers via chat, phone, and email, owning cases end-to-end and coordinating with cross-functional teams.
You will engage with IT and field personnel, adapt communication styles, and contribute to a knowledge base while driving customer satisfaction and feature enhancements.
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📌 SaaS Product Support Specialist (Melbourne)
🏢 Autodesk
📍 Melbourne
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