Ticketmaster Australasia Pty Ltd is seeking an Operational Response Manager to oversee Fan Support workstreams for digital and non-digital platforms. You will own automation initiatives, analyze data, and drive improvements to reduce fan contact while enhancing overall experience.
You will monitor RPA queues, troubleshoot errors, and provide real-time performance reporting. Collaboration with client support and technical teams will be essential to optimise processes and ensure reliable fan
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📌 Fan Support Ops & Automation Lead (Melbourne)
🏢 Ticketmaster Australasia
📍 Melbourne
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