Lismore City Council is seeking a Service Delivery Lead to join our Technology and Innovation team as the primary ICT support contact across Council. You will lead the Technology Support team, drive ITIL service desk improvements, and ensure requests are prioritised, coordinated, and resolved with a customer-focused approach.
In this role you will build solid relationships with stakeholders, influence service priorities across multiple technology teams, and contribute to ongoing improvement
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📌 IT Service Delivery Lead - Flexible, Impactful (Lismore City Council)
🏢 Lismore City Council
📍 Lismore City Council
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