05 Oct
|
Oxford Shop
|
City of Willoughby
05 Oct
Oxford Shop
City of Willoughby
Lead the team. Drive the business. Set the standard.
An exciting opportunity is available for an accomplished senior retail leader to take responsibility for our Oxford Chatswood store.
As a key location within our retail network, Chatswood requires an experienced Store Manager who brings strong commercial capability, exceptional people leadership and the confidence to operate at a flagship leadership level .
We are looking for a proven Store Manager who understands what it takes to lead a high-performing fashion business — someone who can drive results, develop exceptional people, elevate customer experience and ensure the store represents Oxford at its very best.
This is not an entry-level Store Manager opportunity. We are seeking an established and well-rounded retail leader who is ready to take ownership of an important store within the Oxford network and set the benchmark for performance, culture and standards.
STORE MANAGER – CHATSWOOD
Oxford Shop | Men’s & Women’s Fashion
Flagship Leadership Opportunity
Lead the team. Drive the business. Set the standard.
An exciting opportunity is available for an accomplished senior retail leader to take responsibility for our Oxford Chatswood store.
As a key location within our retail network, Chatswood requires an experienced Store Manager who brings strong commercial capability, exceptional people leadership and the confidence to operate at a flagship leadership level .
We are looking for a proven Store Manager who understands what it takes to lead a high-performing fashion business — someone who can drive results, develop exceptional people, elevate customer experience and ensure the store represents Oxford at its very best.
This is not an entry-level Store Manager opportunity. We are seeking an established and well-rounded retail leader who is ready to take ownership of an important store within the Oxford network and set the benchmark for performance, culture and standards.
ABOUT OXFORD
Oxford is an established Australian fashion brand with a robust heritage in men’s and women’s apparel .
Our collections combine contemporary style, quality and versatility, supported by a commitment to delivering an exceptional in-store experience.
As Oxford continues to evolve and grow, we are investing in our stores, our people and the development of strong retail leadership across the business.
We believe our key stores should represent the very best of Oxford — and that starts with exceptional leadership.
ABOUT THE ROLE
Reporting to the State Manager , you will have overall accountability for the leadership, commercial performance, people and day-to-day operation of the Chatswood store.
As a senior Store Manager within the Oxford network, you will be expected to operate with a high level of ownership and commercial maturity.
You will understand your business, know your numbers and confidently identify opportunities to improve sales, conversion, productivity, customer experience and team performance.
You will lead visibly from the shop floor, creating a strong selling culture where customer engagement, styling,
product knowledge and exceptional service are embedded into the everyday rhythm of the store.
Just as importantly, you will build and develop a high-performing team, creating clear expectations, strong accountability and a culture where people are motivated to succeed.
This is an opportunity to lead a business, not simply manage a store.
FLAGSHIP LEADERSHIP
Our expectation for Chatswood is to operate as a benchmark store within the Oxford network .
As Store Manager, you will play an important leadership role in bringing this standard to life.
You will:
- Set a consistently high standard for sales, service, presentation and execution
- Create a strong performance and accountability culture
- Lead by example and maintain a highly visible presence on the shop floor
- Build a team recognised for exceptional customer engagement and product knowledge
- Develop future retail talent and create succession within your store
- Demonstrate strong commercial ownership of sales, wages, productivity and profitability
- Ensure Oxford brand and visual standards are executed to an exceptional level
- Bring energy, discipline and leadership presence to the store
- Partner effectively with State and National leadership and broader support functions
- Represent the behaviours and leadership standards expected from one of Oxford's key Store Managers
WHAT YOU’LL BE RESPONSIBLE FOR
- Lead, motivate and develop a high-performing retail team
- Drive sales and consistently deliver store budgets and commercial targets
- Create a strong selling culture focused on conversion, ATV, IPT and productivity
- Analyse store performance and translate results into clear actions
- Identify opportunities to maximise sales and improve commercial outcomes
- Lead from the shop floor and actively coach your team in selling, styling and customer engagement
- Recruit, onboard, develop and retain high-calibre retail talent
- Conduct meaningful coaching, development and performance conversations
- Build succession and develop future leaders within the business
- Manage rostering, wage investment and productivity effectively
- Maintain strong stock management, replenishment and loss-prevention disciplines
- Deliver exceptional visual merchandising, presentation and housekeeping standards
- Ensure windows, fitting rooms and all customer-facing areas consistently represent Oxford at its best
- Maintain exceptional personal presentation and brand standards across the team
- Execute promotional activity, product launches and business initiatives with pace and precision
- Maintain all operational, compliance and safety standards
- Build a positive, accountable and performance-driven store culture
WHAT SUCCESS LOOKS LIKE
A successful Oxford flagship leader creates a store that becomes a benchmark for the wider business .
Strong sales performance.
Exceptional customer experience.
High-performing people.
Outstanding store standards.
Commercial ownership.
Explicit accountability.
Consistent execution.
Your store should be one that customers want to return to, team members are proud to work in and the wider business can look to as an example of Oxford at its best .
WHAT YOU’LL BRING
For this opportunity, we are looking for an established Store Manager with a proven retail leadership track record .
You will ideally bring:
- Significant experience successfully managing a retail store
- Previous leadership experience within fashion, apparel, premium or customer-led retail
- A demonstrated record of delivering sales budgets and KPI performance
- Strong commercial acumen and confidence interpreting store performance
- Proven capability in leading, coaching and developing high-performing teams
- Experience managing performance and creating clear accountability
- Strong recruitment and talent-development capability
- A genuine passion for selling and exceptional customer experience
- The ability to coach teams to improve conversion and maximise every customer opportunity
- Strong operational capability across wages, rostering, stock and compliance
- Exceptional visual and presentation standards
- Confidence communicating with senior stakeholders
- Robust organisation, judgement and problem-solving capability
- A proactive, energetic and highly accountable leadership style
- A genuine interest in fashion, styling and product
Most importantly, you will already understand what excellent Store Management looks like and have the leadership maturity to take an important Oxford store to its next level of performance.
WHY JOIN OXFORD?
This is an exciting time to join Oxford as we continue to strengthen our retail business and invest in our people, stores and customer experience.
As an Oxford Store Manager, you will enjoy:
- Competitive senior Store Manager remuneration
- Store Manager Bonus Scheme
- Generous clothing allowance
- 60% staff discount
- Career development and progression opportunities
- Ongoing product, leadership and retail training
- Support from experienced State and National leadership
- The opportunity to develop future retail leaders
- The autonomy to make a genuine impact on your store
- The opportunity to lead one of Oxford's key locations and establish it as a benchmark within the business
READY TO LEAD OXFORD CHATSWOOD?
If you are an accomplished Store Manager who thrives on leadership, fashion, people and commercial performance , we would like to hear from you.
We are looking for someone who brings more than experience — we want a leader with presence, commercial confidence, high standards and a genuine desire to build an exceptional retail business .
Bring your leadership capability and passion for outstanding retail to Oxford and help make Chatswood a benchmark for the Oxford store experience.
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📌 STORE MANAGER (City of Willoughby)
🏢 Oxford Shop
📍 City of Willoughby