Kinetic IT in Canberra is seeking a Process Manager or Service Management qualified with ITIL experience to strengthen Enterprise Service Management processes for a Federal Government customer. You’ll review practices, map processes and drive measurable improvements across change enablement, incident, problem and knowledge management.
You’ll partner with process owners and stakeholders to document workflows, governance and controls, facilitate workshops and ensure practical adoption of
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📌 ITIL Process Manager – ESM (Canberra,
🏢 Kinetic IT
📍 Canberra
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