The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated.

All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

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THE ROLE

This is an exciting and dynamic role whereby you will be responsible for managing the lifecycle of complex WorkCover claims, providing expertise in managing all aspects of return-to-work, and playing a critical role in developing, implementing and managing proactive strategies for long-term injuries both work-related and personal. A key focus will be on psychosocial health compliance and best practice by supporting promotion and prevention strategies through to early intervention and effective injury/illness management across the organisation. As part of the role, you will be required to guide,



coach and support People Leaders to ensure effective and effective return to work approaches are in place, work to identify and report on injury/illness trends and emerging issues and provide on-going support in both personal and work-related injury/illness management across the department. A critical aspect of this role will be the ability to build productive working relationships with departmental staff, managers and external stakeholders including the departments WorkCover Agent, WorkSafe Victoria, the relevant unions and contract service providers. Therefore, requires someone with sound stakeholder management experience, advanced report writing and analysis experience and presentation skills.

ACCOUNTABILITIES

- Develop, implement and coordinate return-to-work strategies for WorkCover recipients through consultation with the individuals concerned, line managers, rehabilitation agents, medical and allied health professionals, employee representatives, families and legal representatives and by participating in case conferences when applicable.
- Provide effective case management of injured staff including management of non-work-related injury/illness and cases with long term incapacity.
- Coordinate and provide high level advice, recommendations and guidance to key stakeholders for the effective management of claims and early intervention strategies with a particular focus on psychosocial injury.

REQUIREMENTS

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

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📌 Senior Injury Management Adviser (Melbourne)
🏢 Department Of Families, Fairness And Housing
📍 Melbourne