Senior Receptionist/Front Desk Coordinator (Blacktown & Toongabbie) (Full-Time or 4 Days PT)
Location: Blacktown & Toongabbie (must be able to work at both locations)
Rate: Competitive hourly rate
About the Practices (Elevate Dental Blacktown & Opal Dental Toongabbie)
The reputable and rapidly growing dental group practice in Sydney, who places a significant emphasis on delivering high quality customer service for patients. Internally, they are dedicated to nurturing a collaborative, team-focused culture and offering extensive training and developmental opportunities.
About the Role:
As a Senior Receptionist, you will be overseeing daily receptionist duties across the practice. This pivotal role requires initiative, sound judgement, and effective coordination of administrative teams. With the goal of upskilling and being promoted into an Assistant Manager, this position offers an exciting avenue for career advancement within a professional and positive environment.
Key Responsibilities:
Reception duties & oversight of daily operations
Cultivate a collaborative and team-focused culture
Lead the support team and empower clinical teams
Financial Management: pricing, billing, procurement, monthly reporting, KPIs, etc.
Manage and oversee team training and development
Skills & Experience:
Minimum 6 months experience as a receptionist or senior receptionist in a dental practice
Demonstrated ability to develop, manage, and support the growth of a dental practice
Track record of successfully leading diverse teams and fostering effective working relationships
What We Offer:
Clearly defined career pathways for professional advancement
Ongoing training and developmental opportunities
Competitive remuneration packages, incentive structures, and advantages
Supportive workplace culture promoting team connectivity and celebrating accomplishments