We are a well-established and highly regarded healthcare provider, known for high-quality, patient-centred care. We're proud of the warm, welcoming environment we've created for both our patients and our staff. We're seeking a motivated Medical Receptionist for 36 hours per week who thrives in a fast-paced setting and enjoys being part of a supportive, multidisciplinary team. Flexibility is essential, as the role includes weekend and night shifts.
Key responsibilities
- Welcoming patients and visitors warmly, in person and by phone, and making them feel at ease
- Managing appointment bookings, recalls and reminders for our doctors and allied health team
- Checking patients in and out, and maintaining accurate patient records in our practice software
- Handling billing, payments, Medicare claiming and account enquiries
- Responding to patient enquiries and directing urgent or clinical matters to the right team member promptly
- Maintaining patient privacy and confidentiality in line with practice policies and privacy legislation
- Keeping the front desk and waiting area tidy, welcoming and well organised
- Supporting the wider team with general administrative duties as needed
About you
- Previous general practice medical reception experience (preferred)
- Strong communication and organisational skills
- Proficiency in Microsoft Office and medical software
- A genuine commitment to patient safety and quality care
- A professional standard of personal presentation
- The ability to work well in a team and independently
- Flexibility for weekend and night shifts
- Full working rights in Australia
- A collaborative and supportive workplace
- Ongoing training and skilled developmentThe chance to make a real impact in a growing practice
- An accredited practice
- Free on-site parking
About us
We are a well-established and highly regarded healthcare provider, known for high-quality, patient-centred care. We're proud of the warm, welcoming environment we've created for both our patients and our staff.
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📌 Medical Receptionist (Mona Vale)
🏢 Gateway Medical Centre
📍 Mona Vale
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