Kogan.com is seeking a customer care professional to deliver outstanding support across email, phone, and other channels. You will resolve escalated issues, process refunds, and coordinate with carriers to ensure prompt delivery. The role offers part time hours (minimum 3 days per week) within a fast-paced, iconic Australian eCommerce company.
You will work closely with cross-functional teams and participate in onboarding and training to enhance service quality.
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📌 Customer Experience Specialist (Part-Time) (Melbourne)
🏢 Lever
📍 Melbourne
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