Blacktown City Council is seeking an experienced Systems and Administration Officer to lead the customer service team and oversee community law enforcement and waste services support. You will guide staff, improve procedures and ensure customers receive accurate and timely assistance.
You will manage inquiries by phone, email and online, coach staff, monitor KPIs and oversee rosters, timesheets and after hours call-out service, collaborating with operational teams to resolve complex issues.
#J-18808-Ljbffr
📌 Customer Service Systems Lead — Flexible, Permanent Role (Blacktown)
🏢 Blacktown City Council
📍 Blacktown
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.