An exciting opportunity has opened within our head office for a driven, highly organised team player. In this fast-paced, high-volume setting, you'll take the lead in coordinating scheduled works and project requests, working closely with trades and subcontractors while building strong, positive relationships with our clients.
Key responsibilities
- Answering calls - first point of contact for scheduling
- Liaising with clients to understand service requirements and updating scheduling contacts to ensure requests are met
- Maintaining the scheduling database by ensuring job details are updated regularly and scheduled services are undertaken
- Liaising with management regarding jobs and being proactive in providing solutions and resolutions where possible
- Managing the updating of all scheduled works and further works
- Updating, investigating and following up job queries/ gathering of information to ensure scheduling team have all available information
About you
- Minimum 1 year in a similar work coordination role
- Highly organised with proven ability to manage high volumes of work, meet deadlines and prioritise conflicting priorities and projects
- Highly developed communication and interpersonal skills
- A high degree of initiative, takes ownership of issues and demonstrates a "can do" attitude
- High attention to detail and ability to stay calm under pressure
- Experience using a variety of computer software packages including MS Office
- Team player that can also work autonomously
- Experience in construction or maintenance would be highly advantageous
- Current driver's license
- Be willing to undergo a Police Check and hold/be willing to obtain a Blue Card
About us
Proudly family owned and operated, Mathiou Services has grown into a trusted name in building and maintenance, with our head office located in Burleigh. We're committed to providing exceptional service across everything we do - from carpentry and repairs to gardening and landscaping.
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📌 Maintenance Coordinator (City of Gold Coast)
🏢 Mathiou Services
📍 City of Gold Coast
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