Hansonium is seeking a proactive Participant Relationship Officer to manage an ongoing caseload of 20–35 NDIS participants, overseeing support plans and reviews to ensure day‑to‑day delivery matches the plan. You will lead a small team of Team Leaders, set priorities, delegate delivery, and develop their capability, while collaborating with the Service Manager and families.
The role is primarily office‑based (about 75%), with 25% field work for relationship management, quality assurance, and key
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📌 NDIS Participant Relations Lead (Ballarat)
🏢 Hansonium
📍 Ballarat
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