## Technical Analyst (Officer)Apply: Hybrid: Sydney New South Wales Australia: Full time: Posted Yesterday: **Key Responsibilities** * Maintain operational resilience, regulatory compliance, and business continuity for the AU & NZ Services Cluster Technology team, optimizing technical resources and operational models to support the franchise effectively.* Provide critical technology support for the local Services business, ensuring seamless, high-availability operations across Payments, Liquidity, Trade, Investor Service, and Issuer Service by partnership with global technology teams.* Embed directly within AU & NZ product and operations teams to provide direct technical support for core business functions* Utilize specialized in-country technology expertise to manage, navigate, and align Citi platforms with industry-specific technology changes within the complex, evolving market infrastructure and local* Apply local domain expertise to efficiently identify, address, and remediate region-specific risks, bottlenecks, and system dependencies in critical functions such as incident resolution, service delivery, and change management.* Ensure high service availability, operational resilience, and meet specific requirements of local clients and stakeholders.* Manage third-party technology vendors and outsourcing relationships to ensure strict compliance with company policies, local, and established service level agreements* Govern the scheme change management pipeline ensuring all application and infrastructure changes impacting payment rails are thoroughly reviewed, risk-assessed,



and submitted for formal scheme approval.* Manage technical relationships and operational service oversight for clearing partner banks ensuring optimal connectivity and SLA compliance. **Required Experience** * 2 - 5 years' experience within technology, payments, or infrastructure functions in banking or financial services.* Understanding of Australian and New Zealand payments schemes and clearing arrangements.* Solid understanding of payment processing, treasury services, receivables, payables, and trade finance platforms.* Experience supporting business-critical applications in a highly regulated environment.* Demonstrated experience in regulatory, industry, or scheme-driven technology initiatives.* Proven track record managing production incidents, operational risk, and service resilience.* Knowledge of technology governance, change management, risk frameworks, and operational resilience.* Exceptional stakeholder management and communication skills across business, technology, operations, and executive audiences.* Strong analytical, problem-solving, and decision-making capabilities.* Demonstrated ability to manage multiple priorities and deliver results in complex, fast-paced environments **Skills** * Banking Products: Payments, Liquidity Management, Trade,



Investor /Issuer Services* Delivery Methodologies & Tools: Agile, JIRA, and SaaS platforms* XML/JSON: ISO 20022 message definitions (pacs, pain, camt), SWIFT MT/MX mapping, and JSON/REST APIs.* Production Support: L1/L2 incident resolution and log triage* Regulatory Reporting: APRA (CPS 230/234), AUSTRAC (IFTI/TTR), and RBA/RBNZ requirements.* Business Continuity and Disaster Recovery #LI-Hybrid#LI-RW2------------------------------------------------------## **Job Family Group:**Technology------------------------------------------------------## **Job Family:**Applications Support------------------------------------------------------## **Time Type:**Full time------------------------------------------------------## **Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------## **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi.* *View Citi’s EEO Policy Statement and the Know Your Rights poster.*
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📌 Technical Analyst (Officer) (Sydney)
🏢 Citibank (Switzerland
📍 Sydney