Company : Hastings Deering (Australia) Ltd Due to an internal secondment, Hastings Deering is seeking an Equipment Specialist for a 6-month fixed term opportunity, with the potential of extension. This role is Monday to Friday, with site-based work and one day remote (subject to business needs). We are open to candidates based out of Rockhampton or Townsville.
Key Responsibilities
- Build an understanding of customer maintenance and production plans to identify improvement opportunities
- Provide customers with technical support and act as their single point of contact for dealer and OEM services
- Conduct scheduled inspections to prevent premature failures and costly downtime
- Accurately record downtime events in AMT and maintain reliable component forecasts
- Capture commercial insights in CRM to support parts and service demand planning
About You
- 5+ years’ experience in a customer-facing technical role
- Proven ability to build and maintain customer relationships
- Tertiary engineering qualification, relevant trade or equivalent technical expertise
- Strong problem-solving skills, initiative and agility in energetic environments
- Background in mining, mining services or heavy equipment industries
- Solid parts product knowledge and familiarity with Caterpillar fleets
Why Hastings Deering?
At Hastings Deering, our people are at the heart of everything we do.
- Employee discounts, rewards, and incentive programs.
- Income protection insurance.
- Flexible working arrangements supporting work-life balance.
- Health and wellbeing programs, including EAP, free health checks, and discounted private health insurance.
- Training, mentorship, and career development opportunities tailored to your role.
- A supportive, inclusive, and diverse team across Australia and beyond.