Administrative Assistant III, GPS, Sydney, Australia

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This position delivers confidential administrative and strategic support to the COO’s Office. Key administrative duties include calendar and travel coordination, expense processing, preparation of executive materials, information gathering and reporting, and management of incoming communications. The role also supports the planning and coordination of meetings and off‑sites, requiring the ability to manage multiple priorities with professionalism and discretion.

In addition, the role contributes to COO Office initiatives through data collation and MIS reporting, development of presentation materials, and project management support across various departmental initiatives.

Responsibilities:

- Communicates with executives and line management to gather and convey relevant information
- Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment




- Proactively manages the calendar of multiple executives, effectively resolving conflicts that arise in a professional manner
- Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
- Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
- Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems
- Supports any visiting senior traveling into Singapore
- Supports COO Office initiatives through data collation and management information (MIS) reporting, consolidating inputs from multiple functions and ensuring accuracy, timeliness, and relevance of information presented to leadership
- Develops PowerPoint presentations and executive materials for translating complex information into explicit, concise, and decision‑ready formats
- Provides project management support for COO‑led and cross‑functional initiatives, tracking milestones, coordinating stakeholders, monitoring progress against timelines, and escalating risks or dependencies as needed
- Balances multiple, and at times competing, priorities with professionalism, responsiveness, and a service‑oriented mindset, maintaining confidentiality and exercising sound judgment at all times

Skills:

- Administrative Services
- Attention to Detail
- Customer and Client Focus
- Planning
- Event Planning
- Office Administration
- Problem Solving
- Facilities Management
- Oral Communications
- Research
- Strong proficiency in Microsoft Office applications is required

Make your mark at one of the biggest names in payments. We’re looking for an Administrative Assistant to join our ever-evolving People & Culture team and help us unleash the potential of every business.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for an Administrative Assistant to join our ever-evolving People & Culture team and help us unleash the potential of every business.

About the Opportunity





We're looking for a highly organised and proactive Administrative Assistant to support a portfolio of senior leaders in a shared-services environment. Supporting approximately 15 leaders, you'll play a key role in keeping day-to-day operations running smoothly through effective coordination, organisation, and administrative support.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys managing competing priorities, and takes pride in delivering exceptional service.

Salary

The annual salary range for this position is AUD $80,000 to 95,000 plus superannuation

What You'll Own

- Coordinating calendars, meetings, and scheduling across multiple senior leaders.
- Managing travel arrangements, approvals, accommodations, and transport.
- Processing expenses, purchase orders, and invoice tracking in line with company policies.
- Supporting team events, leadership offsites, and town halls when required.
- Assisting with onboarding activities, including equipment orders and new starter coordination.
- Providing onsite support for visitors, meetings, and catering arrangements.

What You'll Bring

- Experience in an administrative, team assistant, coordinator, or business support role.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Exceptional attention to detail and accuracy.
- Excellent communication and stakeholder management skills.
- A proactive, reliable, and customer-focused approach.
- Confidence working with calendars, travel booking systems, and expense management tools.
- Experience supporting multiple leaders in a shared-services environment.
- Event coordination or offsite planning experience.
- Experience with purchase orders, invoice management, or onboarding activities.
- Exposure to large or global organisations.
- Proficiency across Microsoft 365, including Outlook, Teams, and SharePoint.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

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📌 Administrative Assistant Iii, Gps, Sydney, Australia
🏢 Bank Of America
📍 Sydney