CommBank is modernising its customer engagement platforms for CommSec with a major Contact Centre Modernisation program. As Staff Software Engineer, you will shape the technical vision for interactions across digital, assisted and AI‑enabled channels using .NET/C#, React, TypeScript, AWS and Dynamics 365.
You’ll design scalable cloud‑native solutions, APIs and intelligent workflows to support millions of customer interactions while guiding multiple teams and championing reliability, security and
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📌 Staff Software Engineer, AI-Powered Contact Centre (Sydney)
🏢 Commbank
📍 Sydney
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