04 Oct
|
AccorHotel
|
Melbourne
04 Oct
AccorHotel
Melbourne
Job Description
We're looking for an experienced and passionate Food & Beverage Supervisor to join our team and help lead the day-to-day operations across our Restaurant & Bar, In-Room Dining, and Conference & Events spaces.
This hands-on role is ideal for a confident hospitality qualified who enjoys leading by example, building strong relationships with guests, and ensuring seamless service delivery in a fast-paced workplace.
Working closely with the Food & Beverage Manager, you will play a key role in supporting and developing your team, maintaining exceptional service standards, and creating memorable guest experiences across all outlets.
If you have a passion for hospitality, robust leadership skills, and a commitment to delivering outstanding service, we'd love to hear from you.
Job Description
Supervise and lead a team of Food & Beverage Attendants, ensuring the smooth and efficient delivery of service while consistently exceeding guest expectations.
Monitor daily operations across restaurant, bar, breakfast, and conference & events outlets,
ensuring exceptional service standards are maintained at all times.
Proactively address guest enquiries, special requests, feedback, and complaints, ensuring effective service recovery and guest satisfaction.
Train, coach, and mentor team members, fostering a positive, high-performing team culture and supporting ongoing career development.
Work closely with the Kitchen team to ensure food quality, presentation, and service timing meet brand and guest expectations.
Assist with workforce planning, including preparing staff rosters and managing labor costs in line with budget targets and business demands.
Support inventory management, stock control, and operational compliance processes to maintain efficiency and profitability.
Ensure compliance with Accor brand standards, workplace health and safety requirements, and all relevant food safety and RSA regulations.
Lead by example, promoting a culture of professionalism, teamwork, and exceptional guest service.
📌 Food & Beverage Supervisor Melbourne
🏢 AccorHotel
📍 Melbourne