Key responsibilities
Call and follow up with warm leads who've enquired
Qualify prospects, handle objections, and book qualified appointments that show up
Guide potential patients through the decision-making process with empathy and confidence
Hit daily call targets and maintain solid show-up rates
Work closely with the marketing team to provide feedback on lead quality
Track all activity in the CRM (Close)
Log in on time every day with no excuses
Follow the established process and debrief with the team

About you
Experience working the phones in high-volume or high-ticket sales environments (insurance, solar, telco, finance, gym memberships, timeshare, real estate)
Treat sales like a profession — you study your craft and get better every week
Disciplined daily operator — you show up on time, hit the phones, and do the work
Thick skin and coachable — your calls are recorded, reviewed,



and critiqued, and you welcome that
Team-oriented — you hold yourself and others accountable
Reliable internet connection and a quiet, skilled workspace

About us

We run lead generation for legal firms across Australia. We spend responsible money on advertising to generate enquiries from people actively looking for treatment. We operate 40–50 clinics across Australia and are expanding. We have a tight sales team that holds each other accountable.
Warm leads provided
Full training — no background needed, but you will be expected to learn fast
A team that will push you to be better than you were yesterday
Growing operation with more opportunity for people who earn it
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📌 Remote Appointment Setter/sales Part Time Australia Sydney
🏢 Upper Hand Digital
📍 Sydney