Genesys is seeking a Principal Workforce Management Consultant based in Australia (Sydney, Brisbane or Melbourne). You will translate workforce strategy into measurable outcomes, lead executive workshops, and shape roadmaps for WFM/WEM implementations across complex settings.
Travel up to 25% is required as you partner with global customers to drive value. In this role you will collaborate with sales, product, and delivery teams to ensure practical, credible adoption and sustained delivery
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📌 Senior Ai Driven Wfm & Transformation Consultant Brisbane City
🏢 Genesys Cloud Services
📍 Brisbane
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