04 Oct
|
Department Of Justice And Community Safety
|
Australia
04 Oct
Department Of Justice And Community Safety
Australia
As financial assistance scheme contact centre officer, you will help victims of crime access financial assistance with care and respect.
Key responsibilities
You will answer phone and online enquiries, give clear information and support people through a straightforward process.
provide explicit advice about the financial assistance scheme.
respond to phone and written enquiries with a sensitive and confidential approach.
support culturally protected, trauma-informed services that put victims first.
What you need
A qualification or experience in community services, social work, criminology, psychology, victim services or family violence is desirable.
Experience supporting people affected by trauma is highly valued.
J-18808-Ljbffr
📌 Contact Centre Officer Melbourne (Australia)
🏢 Department Of Justice And Community Safety
📍 Australia