Customer Retention Specialist: Reduce Churn, Boost Loyalty Sydney

Customer Retention Specialist: Reduce Churn, Boost Loyalty Sydney

04 Oct
|
Tyro Payments
|
Sydney

04 Oct

Tyro Payments

Sydney

Tyro Payments is seeking a Retention Specialist to reduce churn and strengthen loyalty within our Customer Support team. You will proactively engage customers at risk, understand their needs and provide tailored solutions to improve their experience.

This role blends inbound and outbound retention activity with collaboration across teams to refine tactics, manage rate review requests, and contribute to churn reduction OKRs.
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📌 Customer Retention Specialist: Reduce Churn, Boost Loyalty Sydney
🏢 Tyro Payments
📍 Sydney

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