Service Manager | Wellington Lead a High-Performing Aftersales Team
An exciting prospect has become available for an experienced Service Manager to join a well-established and high-performing automotive dealership in Wellington.
Representing multiple well-known automotive brands, this business consistently delivers strong results and has built a reputation for excellent customer service, a loyal customer base and a motivated team. With continued growth and a strong market presence, this is an excellent prospect for a proven aftersales leader looking to make their mark.
What's in it for You?
Competitive base salary
Attractive commission structure
Company vehicle and fuel card
Well-established and profitable dealership
Supportive senior leadership team
Opportunity to lead and further develop a successful aftersales department
Key Responsibilities
As Service Manager, you will take ownership of the day-to-day operation of the service department, driving performance, customer satisfaction and team development.
Lead and develop the service team to achieve strong operational and financial results
Drive workshop productivity and efficiency
Monitor department performance and ensure budgets and KPI's are achieved
Coach and mentor technicians, apprentices and service advisors
Deliver exceptional customer service and maintain high CSI levels
Work closely with parts and management teams to maximise departmental performance
Ensure compliance with health and safety and manufacturer standardsi>
Identify opportunities for continuous improvement across the service operation
About You
Previous experience as a Service Manager or senior automotive aftersales leader
Strong workshop and customer service management experience
Proven ability to lead, motivate and develop teams
Commercially minded with strong financial acumen
Excellent communication and relationship-building skills
Passion for delivering exceptional customer experiences
Driven, organised and results-focused
If you're ready to lead a successful team, drive department performance and join a business with a solid reputation in the Wellington market, we'd love to hear from you
J-18808-Ljbffr
📌 Service Manager Wellington
🏢 Stellar Recruitment AU and NZ
📍 Wellington
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