Operations Team Leader: Customer Excellence & Change Brisbane, QLD, AU
People First Bank is seeking an experienced Team Manager to lead a high-performing operational team, driving service excellence, capability, and performance in a quick-paced, regulated setting. The role focuses on building engaged teams and improving customer outcomes.
Reporting to the Senior Leader, Lending Assessment, you will oversee service quality, risk management, and change initiatives, embedding current processes and driving continuous improvement with a customer-first mindset.
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📌 Operations Team Leader: Customer Excellence & Change Brisbane City (Australia)
🏢 People First Bank
📍 Australia
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