About the role

We're a contemporary, patient-centred general practice, and we're growing. We're looking for a friendly, organised medical receptionist to be the first face and voice of our clinic.

Key responsibilities
Greet patients and run the front desk
Answer and direct phone calls
Book and manage appointments
Process billing and Medicare claims
Support our GPs and clinical team with admin
Handle patient enquiries with warmth and professionalism
Open and close the practice, including setup, end-of-day shutdown and locking up

About you
Medical reception or healthcare admin experience
Positive understanding of Medicare and billing
Strong organisation and time management
Excellent communication and customer service
Comfortable with Microsoft Office (Best Practice experience is highly regarded)
Proactive, team-minded and discreet with patient information

About us

We're a contemporary, patient-centred general practice, and we're growing.

📌 Medical Receptionist Launceston
🏢 Launceston City Doctors
📍 Launceston