Description
POSITION SUMMARY
Four Points by Sheraton - where timeless classics are integrated with modern details.
The atmosphere is honest, uncomplicated and casual.
Join us as a Groups and Reservations Coordinator in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.
Position Summary:
Handle all incoming calls into the hotel and redirect to each department as appropriate
Analyse and update all traveller requests that are tailored to their requirements
Responsible for handling all hotel outlet reservations or traveller orders
Assist and coordinate traveller bookings, engaging with them and exceeding their expectations
Build and strengthen relationships with existing and new travellers to enable future bookings
Liase with other departments to deliver service excellence with each traveller experience
Complete reservation administration tasks and offer general support to the team
About You:
Strong communication skills written and verbal
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast paced environment
Armed with smart solutions and a can-do attitude
Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you,



your family and friends
Be part of Life with the Works program where you can enjoy adaptable working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
Chance to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Four Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years.
Apply now!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

📌 Groups & Reservations Coordinator (New South Wales)
🏢 Marriott International
📍 New South Wales