Power the future with EPSAAt Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable power solutions industries depend on.From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.About the roleAs our Product Support Specialist – Electrical, you'll be the electrical subject matter expert supporting EPSA's rental generator and temperature control fleet across Australia.Based in Perth, Brisbane, Adeliade or Melbourne, you'll provide nationwide technical support to our workshop and field technicians across equipment specification, commissioning, control system configuration and complex fault-finding.
Your expertise will help ensure our rental assets remain safe, compliant, reliable and customer-ready.Key responsibilities include:Providing specialist electrical support to workshop and field technicians across the Rental Solutions fleetSupporting equipment specification, commissioning, complex fault-finding and technical issue resolutionConfiguring and supporting control and monitoring systems, including ComAp controllersSupporting the migration and integration of fleet assets into remote telemetry platformsAdvising sales and operations teams, project managers and engineers on generators, battery energy storage systems,



chillers and HVAC equipmentContributing technical input into EPSA's five-year strategic fleet plan and annual CAPEX processReviewing branch fleet assets requiring major repairs and escalating significant technical issuesEnsuring fleet assets comply with relevant Australian standards, legislative requirements and document control processesDeveloping and maintaining operating, maintenance, service scheduling and fault-diagnosis documentationSupporting the onboarding and technical development of new rental techniciansBuilding strong technical relationships with Caterpillar, other dealers and equipment suppliersProviding after-hours technical support when requiredWhat you'll bringWe're looking for an experienced electrical specialist who combines strong technical capability with a practical, team-oriented and solutions-focused approach.Required: An A Grade industrial electrical trade qualification, or an Electrical Engineering qualification supported by practical, hands-on experienceA minimum of five years' field experience within power generationDemonstrated knowledge of ComAp controllers and control systemsStrong experience with diesel or gas engine-driven generator systems and battery energy storage systemsProven fault-finding, troubleshooting and diagnostic capabilityExperience in PLC programming and system configurationKnowledge of Australian standards and regulations relating to generator systems and electrical installationsExperience preparing,



maintaining and controlling technical documentationStrong communication, stakeholder engagement and problem-solving skillsHigh-level organisational capability, with the ability to manage multiple priorities and technical projectsConfidence working across multiple IT platformsHighly regarded:Technical experience with Caterpillar enginesExposure to Atlas Copco or Sullair air compressorsExperience with York or Trane temperature control equipmentBroader experience across generators, battery energy storage, chillers or HVAC systemsWhy join EPSAAt EPSA, our team members are trusted to solve complex challenges and deliver real outcomes for customers across Australia.We believe great work happens when people feel supported, valued and connected to the impact of what they do, and when teams work together with integrity, accountability and care — the EPSA values that shape how we work every day.We offer:• Structured onboarding and development through Cat® University• Paid birthday leave and volunteer leave• Team member recognition and service awards• Referral program incentives• Retail and health insurance discounts• Novated leasing options• Paid parental leave• Learning and development opportunitiesReady to power up your career?
If you're an experienced electrician or electrical specialist looking to expand your influence beyond hands-on work and support critical power solutions across Australia, this is an opportunity to combine technical expertise with career growth in a highly respected industry.If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.Apply now to join the team behind the power.

📌 Product Support Specialist - Electrical (Melbourne)
🏢 Energy Power Systems Australia
📍 Melbourne