Commercial Lead – Partner & Portfolio Growth (Real Estate - AU & NZ)

Role Overview:

MadeComfy (a PRISM company – part of a $9B global hospitality technology group operating across 35+ countries) is expanding its AU & NZ portfolio and looking for a high-impact Commercial Lead – Partner & Portfolio Growth.

This is a senior role at the intersection of real estate, commercial growth, and partner success, driving performance across a large portfolio of property partners.

We operate as a global team powered by a global technology platform, built on a high-performance, data-driven culture.

What you will own
End-to-end growth and retention of property partner portfolio
Partner lifecycle management: onboarding - engagement - retention - expansion
Reduction of churn and increase in long-term partner value
Revenue optimisation across partner properties
Improvement of property performance across Google, Trustpilot, and OTA platforms
Building structured partner engagement frameworks
Leading and scaling a high-performing commercial team

What success looks like
Solid retention metrics and reduced partner churn
Sustainable revenue growth across the portfolio
Achievement of signing and conversion targets (individual + team)
Improved property ratings and guest experience metrics
High team performance,



accountability, and delivery consistency

Who will thrive in this role
Operates with solid ownership and commercial mindset
Comfortable managing large portfolios and driving performance at scale
Data-driven, with the ability to translate insights into actions
Strong stakeholder manager—can influence partners and internal teams
Balances strategic thinking with hands‑on execution
Thrives in fast-paced, evolving environments

What we’re looking for
8+ years of overall experience, with at least 5+ years preferably in real estate, property management, or similar portfolio-driven businesses.
Proven experience owning revenue, retention, or portfolio performance
Strong commercial and partner/account management experience
Leadership experience managing and developing teams (preferred)

Location & Reporting
Pyrmont, Sydney, Australia
Reporting to: Head of MadeComfy Pro Growth – AU & NZ

Why join MadeComfy
Part of a global hospitality technology platform (PRISM) operating across 35+ countries
Prospect to own and scale a high-impact portfolio
Work within a performance-driven, data-led culture
Exposure to international markets and global best practices
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📌 Commercial Lead – Partner & Portfolio Growth Real Estate Au & Nz Sydney
🏢 Madecomfy
📍 Sydney