Talenza is seeking a Customer Service Officer - Customer Engagement to join a NSW Government client’s team in Newcastle. You will respond to enquiries across phone, email, online platforms and in person, delivering accurate information and resolving issues in a quick-paced workplace.
You will maintain records, support continuous improvement, and collaborate with internal teams to achieve positive outcomes for diverse customers. Australian working rights and Newcastle-area residency are required.
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📌 Customer Engagement Specialist Contract Newcastle City Council (Australia)
🏢 Talenza
📍 Australia
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