We are partnering with a leading Australianutilities providerto engage aSenior Project Manager / Programme Leadto run afeasibility assessment of the current customer billing platform and the supporting operating model/vendor arrangement.
You will evaluate the current state, quantify risk and total cost of ownership, compare future options and produce board-ready recommendations.
This role is not focused on delivering a current billing system implementation—its purpose is to determine whether change is required and, if so, the best path forward.
Required skills
Proven experience in theUtilities sector(water/energy)
Senior project/program leadership oncore system feasibility, options assessment, strategyengagements
Hands-on exposure tocustomer billing / CIS / revenue / paymentsplatforms and their integrations
Strongcommercial & analytical capability: TCO modelling, cost/benefit, risk analysis, options comparison
Ability to produceexecutive/board-level documentation(business cases, recommendations, decision papers)
Stakeholder management acrossTechnology, Finance, Customer, Operations and Procurement
Vendor/partner engagement
Excellent written communication and presentation skills
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs.
We welcome applications from people of all backgrounds, identities, and experiences.
If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
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📌 Senior Project Manager Customer Billing Australian Capital Territory
🏢 Leaders
📍 Australian Capital Territory
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