Liability Claims Consultant (Graduate Opportunity)
Join Crawford TPA as a Claims Consultant and become part of a supportive, high-performing team managing liability and property claims across Australia.
This chance is ideal for law graduates and final-year students looking to apply their research, analytical and critical-thinking skills in a commercial environment.
You will learn how to investigate claims, assess liability, negotiate outcomes and make evidence-based decisions while building a rewarding long-term career with a global leader in insurance and claims management.
What's In It For You?
Full training provided with no prior insurance experience required
Hybrid working arrangements for greater flexibility and work-life balance
Ongoing mentoring and support from experienced claims professionals
Exposure to liability, risk management, negotiation and commercial decision-making
Stable, long-term career opportunities within a global organisation
Why Crawford?
For more than 80 years, Crawford has been helping people, businesses and communities recover from loss.
As a global leader in claims management and outsourcing solutions, we provide meaningful work, ongoing development and opportunities to build rewarding long-term careers.
Crawford TPA is an AFS licensed, Lloyd's accredited Third Party Administrator delivering specialised claims management solutions across Australia and internationally.




Our people benefit from the stability and resources of a global organisation while enjoying the support and culture of a close-knit local team.
What You Will Be Doing
Investigating claims and gathering relevant information
Assessing liability and reviewing supporting evidence
Managing claims from lodgement through to resolution
Communicating with customers, insurers, brokers, solicitors and industry experts
Negotiating outcomes and facilitating settlements
Maintaining accurate claim records and documentation
Learning how to make sound commercial and risk-based decisions
Please Note: This is not a practising legal role.
We actively encourage applications from law graduates because of the highly transferable skills developed through legal studies.
What We Are Looking For
We are looking for motivated graduates who are eager to learn and ready to apply their skills in a professional environment.
Previous customer service or administration experience
Strong analytical and critical-thinking skills
Excellent written and verbal communication abilities
Strong attention to detail and organisational skills
A Law degree, Legal Studies qualification or related tertiary education
Career Growth at Crawford
We are committed to helping our people build rewarding long-term careers.
Depending on your interests and career goals, opportunities may include:
Senior Claims Consultant pathways and technical specialist opportunities
Leadership and people management development
National and international career opportunities across Crawford's network
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📌 Liability Claims Consultant (Graduate Opportunity) (Melbourne)
🏢 Crawford
📍 Melbourne