3–4 days per week | Approximately ***** hours
Rostered shifts are generally worked between 8:00am and 6:00pm Monday to Friday.
Flexibility to work across these hours is important.
Rail Trail Medical is an independent, doctor-led general practice located in Leongatha.
Since opening in March ****, our practice has continued to grow and now supports more than 5,000 registered patients, with a dedicated team of GPs, nurses and administrative staff.
Due to continued growth, we are expanding our reception team and are seeking a professional and enthusiastic Medical Receptionist to join us on a part-time basis.
This role would suit someone who enjoys working in a busy environment, values accuracy and attention to detail, and takes pride in providing excellent service to patients.
About Us
At Rail Trail Medical, our vision is:
Healthier Patients, Healthier Families, a Healthier Community and a Healthier Healthcare Team.
We are proud to be a locally owned, independent, doctor‐led practice focused on providing high‐quality healthcare for our community.
Our workplace culture is built on competence, compassion and connection, and we are committed to delivering compassionate, patient‐centred care.
About the Role
As a Medical Receptionist, you will play an important role in creating a welcoming and professional experience for our patients while supporting the smooth and efficient day-to-day operation of the practice.
Your responsibilities will include:
Greeting and assisting patients in person and over the phone
Managing appointment bookings, recalls and patient enquiries
Processing Medicare, DVA, TAC and WorkCover billing where applicable
Managing patient registrations and maintaining accurate patient records
Supporting doctors, nurses and the broader practice team
Handling confidential patient information with professionalism and discretion
Following established practice systems, procedures and compliance requirements




Contributing to a positive, respectful and supportive team environment
About You
We are looking for someone who is:
Professional, dependable and well‐presented
Friendly and approachable, with excellent communication skills
Organised and able to manage competing priorities
Calm and efficient in a busy setting
Committed to accuracy and attention to detail
Comfortable following established processes and procedures
A positive team player who enjoys supporting colleagues
Committed to providing a high standard of service to our patients
Looking for a long‐term opportunity and keen to become a valued member of our team
We are looking for someone who will contribute positively to our team culture and share our commitment to competence, compassion and connection.
Skills and Experience
Experience in medical reception or healthcare administration would be highly regarded, particularly experience with:
Medicare, DVA, TAC and WorkCover billing and claiming
Best Practice software
Patient record management and confidentiality requirements
Previous medical or healthcare experience is not essential.
We are equally interested in candidates with strong administration, reception or customer service experience who demonstrate the right attitude, professionalism and willingness to learn.
Why Join Rail Trail Medical?
Be part of a growing and well‐supported healthcare team
Work alongside a dedicated team of GPs, nurses and administration staff
Join a workplace that values teamwork, respect and professionalism
Contribute to making a positive difference in the health of our community
If you are passionate about providing excellent patient service and would like to become part of a supportive and growing healthcare team, we would love to hear from you.
Applications close Sunday 25 October ****, however applications will be assessed as they are received and the position may be filled prior to the closing date if a suitable candidate is identified.
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📌 Medical Receptionist (Victoria)
🏢 Rail Trail Medical
📍 Victoria