Step Into the Spotlight as a Duty Manager at Norths!
At Norths Leagues & Services Club, we're more than a club — we're the heartbeat of the community, serving over 50,000 members with pride, passion, and award-winning excellence.
From our Hall of Fame Best Restaurant (three years running) to runners-up for Best Gaming and Best Café, and Chef of the Year awards (two years in a row), we set the standard for excellence.
Now, we're looking for an exceptional Duty Manager to join our dynamic team and keep our club running smoothly at full pace.
The Role:
This is your chance to be at the center of the action, leading teams, delivering exceptional service, and ensuring seamless day‐to‐day operations.
You'll play a pivotal role in maintaining club standards, supporting multiple departments, and creating memorable experiences for our members and guests.
Key Responsibilities:
Operational Leadership: Oversee the daily running of the club, ensuring all areas (restaurant, bars, gaming, and events) operate smoothly and efficiently.
Team Management & Mentorship: Lead, motivate, and develop staff, ensuring ahigh‐performing, customer‐focused teamacross all departments.
Member Experience: Ensureexceptional serviceat all touchpoints, handling member feedback and resolving issues promptly and professionally.
Financial Management: Managedaily banking, reconciliations, and cash handling procedures, ensuring accuracy and compliance.
Scheduling & Rostering: Create and maintain rosters, approve timesheets, and allocate resources effectively to cover peak periods.
Compliance & Safety: Maintain adherence tolicensing, RSA/RSG, and regulatory requirements, while overseeing safety and responsible service of alcohol.
Data & Reporting:



Accurately manage records, data entry, and reporting throughEaglei360 and Odyssey platforms.
Event & Function Support: Assist withclub events, functions, and entertainment activations, ensuring seamless execution and excellent member experiences.
Cross‐Department Collaboration: Work closely withOperations, Food & Beverage, Gaming, and Membership teamsto ensure all areas are aligned and performing at their best.
What You Bring to the Table:
We're looking for ahands‐on leaderwho thrives in a fast‐paced, dynamic environment.
You will have:
Proven experience in asimilar hospitality or club management role
Strong leadership skills – able toinspire and manage a team under pressure
A passion forcreating memorable experiencesfor members and guests
Excellent communication, problem‐solving, andtime management skills
A proactive,can‐do attitudewith the ability to make quick decisions
CurrentRSA, RSG, First Aid, Protected Food Handling, Blue Card and RMLV certificates
Flexibility to worknights, weekends, and public holidays
Why Norths?
At Norths, you're not just joining a club — you're joining anaward‐winning, innovative teamrecognized forexcellence, community leadership, and hospitality innovation.
Career Growth: Opportunities to progress and develop within a high‐performing team
Competitive Pay: A package that reflects your skills and experience
Work‐Life Balance: Flexible rotating roster to suit your lifestyle
Perks & Support: Free on‐site parking and access to our Employee Assistance Program
Ready to Make Your Mark?
If you're amotivated, energetic leaderwho thrives on delivering exceptional service and running a fast‐paced operation, we want YOU on our team!
#J-*****-Ljbffr

📌 Duty Manager (Queensland)
🏢 Norths Leagues & Services Club
📍 Queensland