Job Description
Arbex is seeking a Consumer and Customer Experience Manager to lead and improve consumer service operations across both Consumer and Skilled businesses, combining external agency management, stakeholder engagement, reporting and hands-on team leadership.
This hands-on role requires 7–10+ years in customer or consumer service, 3+ years leading teams, and proficiency with Salesforce.
You will mentor two managers and partner with brand, commercial and marketing teams to improve service
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📌 Senior Consumer & Customer Experience Leader (Sydney)
🏢 Arbex
📍 Sydney