We are looking for a detail-orientedBooking & Reservations Specialistto assist clients with researching options, coordinating bookings, and managing reservation details.
Key Responsibilities
Research options based on client preferences
Assist with booking and reservation requests
Review availability and applicable options
Coordinate accommodations, transportation, activities, and related services
Verify reservation information for accuracy
Provide confirmations and important details
Assist with modifications and special requests
Maintain accurate booking records
Follow up when additional information is required
Communicate professionally with clients and service providers
Qualifications
Strong attention to detail
Excellent communication skills
Positive research and organizational abilities
Customer-focused attitude
Comfortable using online systems
Ability to prioritize requests and deadlines
Previous booking, customer service, hospitality, or administrative experience is helpful
Benefits
Remote work environment
Comprehensive training
Ongoing professional development
Access to booking tools and resources
Continuing education opportunities
Team support
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📌 Booking & Reservations Specialist (Melbourne)
🏢 The Hiring Platform
📍 Melbourne