Job Description
Retail TechnologySupport / Assistant
Looking for a role where you canown your work, solve problems, and make an impact?
We're hiring aRetail Technology Assistantto help onboard stores to our loyalty program, integrate POS systems, and support retail technology operations.
What You'll Do
Lead store onboarding– Set up and integrate new stores into our loyalty system.
Manage POS & API integrations– Ensure smooth connections between systems and troubleshoot issues.
Work with vendors– Oversee IT aspects of vendor onboarding and manage timelines.
Support & problem-solve– Identify and fix technical issues quickly.
Bridge the gap–Communicate clearly and confidentlywith both technical and non-technical teams.
Document & improve– Maintain clear technical guides and suggest system improvements.
What You'll Need
Experience intechnology support, integrations, or a similar role.
Understanding ofAPIs, POS systems,



and app development processes.
Strong communication skills– Able to explain technical details in straightforward terms.
Problem-solving and project management skills– Ability to handle multiple tasks and meet deadlines.
Ability towork independentlyand take ownership of tasks.
Experience creating and maintainingtechnical documentation.
Why Join Us?
Hybrid work– 2 days on-site, the rest remote.
Career growth– Training, development, and clear progression paths.
Autonomy & impact– Be the go-to expert in this role.
Occasional domestic travel– Get hands-on with integrations.
This is an opportunity toown a key rolein retail technology while growing your career.
If you're tech-savvy, a great communicator, and love solving problems,apply now!
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📌 Retail Technology Support (Melbourne)
🏢 Morgan Consulting
📍 Melbourne