Senior Clinical Intake & Triage - Mental Health

Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and current and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a skilled team who are all dedicated to making a different in the lives of their clients.

About the role:
Working in a contact centre, you will be providing high-quality first point of contact customer service to individuals and their families requiring counselling and/or case managementsupport.
Triaging and coordinating intakes and referrals Scheduling appointments for one-on-oneappointments or group counselling.
Escalating cases complex or high-risk cases where relevant.
Maintaining up to data and accurate records for all phone and email correspondence.




Liaising and forming partnerships with other departments and organisations and community health and welfare agencies.

About you:
Mandatory qualifications EITHER
Degree Qualified + Current registration with the Australian Health Practitioners Registration Agency (AHPRA) OR
Social Work Degree + Current membership with Australian Association of Social Workers (AASW) OR
Masters Counselling Qualification + PACFA Registration as a Clinical Counsellor OR
Masters Counselling Qualification + ACA at Level 3 or Level 4
You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance ideally or have it granted before commencing therole.
Experience in a similar clinical role
A passion for clinical psychology and social work to support mental healthinitiatives.

Perks:
ASAP start pending Federal Police Check
12-month assignment with potential extension
Undertake various shifts across 24 hours, 7 days a week
J-18808-Ljbffr

📌 Senior Clinical Intake & Triage Mental Health Melbourne
🏢 Chandler Macleod Group
📍 Melbourne